We value integrity and we will be uncompromising in upholding it at all times.We will encourage freedom in communication of thoughts and ideas in all our interactions.We will treat each other fairly and with respect and dignity.We also have a Guaranteed Fair Treatment Policy to ensure that employee grievances are addressed, if unresolved, at the highest management levels of the organization. Satisfaction levels with dimensions such as Immediate Leadership, Corporate Leadership, Organizational Identification, Work-Group Co-operation and Job Conditions are analysed, and action taken to induce continuous improvement in these areas through employee involvement. We have instituted an annual ESS (Employee Satisfaction Survey) programme to assess employee satisfaction levels across various functions and units. We have exciting sales incentive schemes for our sales force, and our Bravo Blue Darter Award for outstanding performance and resourcefulness in the day-to-day processes. Most of our managers have risen from the ranks. The objective of the training is to build competencies to respond to the dynamic business environment, and to build leadership. Individual training needs are identified, training objectives are set, the appropriate module implemented and, finally, the effectiveness of the training is analysed and evaluated through the training MIS. We have developed a corporate-wide training programme to bring learning to the work place through the use of in-house, qualified trainers and the intranet. We are a learning organization and encourage development of knowledge, skills and attitudes to enable our people to perform to their full potential. We expect all our people to 'go the extra mile' for our customer. Our customer is the focus of all our activities and the most important constituent of our business. The differentiation we seek in our new recruits that sets them apart from the rest, are passion and enthusiasm for work, service quality and customer care. We invite you to be part of our family of learners and achievers. All our achievements have been possible because we have a team who believes in themselves and their company, a team with a winning attitude. However, the most vital element in our success is our people, our most valued asset. We have the most extensive domestic network covering over 35,000 locations, and service more than 220 countries and territories worldwide through our Sales alliance with DHL, the premier global brand name in the express distribution services.Īmongst the key factors that have contributed to our leadership position are our strategic network and infrastructure, our development and widespread application of Technology in our processes, our consistent and high service quality, ISO 9001:2015 certified by Lloyd's Register Quality Assurance of London, and our Customer Service. ![]() Blue Dart South Asia's leading courier and integrated air express package distribution company with dedicated aviation services.
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